User-Friendly Documentation

Frequently Asked Questions

Find the answers to some frequently asked questions when thinking about your purchase decision

Design

Of course! We have different designs of prebuilt websites that you can choose from. Once you get your website, you are able to 100% fully customize your site to your liking, including setting new designs and pages

Sorry, we can only modify your site after we have delivered the prebuilt version. We recommend you to upload a document containing your special requirements in the sign up form – this will let us know your requirements ahead of time

Yes. Your website looks great and resizes dynamically on both mobile and tablet. When we made your site, this was one of the first non-negotiables that we defined.

UX is short for user experience. When designing a website it is very important to consider the user’s experience on the website. We create websites with amazing user experience built-in to the core experience

You can fully customize your website, including your own logo. After you get your website, please reach out to chat and we’ll let you know how much it will cost to make a logo

Features

Yes, for you the owner, replying to your customers can be done anywhere using the Facebook app. For the customer, there is no email opt-in required – just delight your customers with real-time answers.

Yes. All prebuilt websites are all already copywritten. You can also modify your content easily. Our prebuilt websites come with a Drag and Drop Page Builder where you can build and customize any pages. No code or technical knowledge required.

It typically takes at most 1 day delivery alongside with the final invoice document via email

Our prebuilt website comes with loaded features. If you want to add something, send us a support ticket or make changes yourself (no coding required). But, trust us, all our prebuilt websites are already fully packed with awesome features for your business’s use case

Yes! Get a professional email associated with your website domain name.

Yes. You can integrate any social media platform. You can link to your social media or embed iframes or HTML from that social media into your site. The widget required depends on whether or not the social media is able to do that.

There’s a lot of features in our prebuilt websites to get more sales. Aside from your business being advertised in popular search engines like Google, it is also conversion optimized. It means that more customer signups over time. Also, a higher ranked in google is much more likely to be clicked on and seek on.

Infrastructure

It is highly recommended to go with a free domain that we’ll give you, and we’ll manage it for you as well. If you’re trying to use a previous domain you have, you’ll need to transfer the management account of that domain to us

You can check it in the link we included in the sign up form

Yes! An SSL certificate is crucial to build trust with your customers. We provide SSL certificates and maintains it for you, free of charge

Unfortunately, no. The SSL certificate goes hand in hand with the DNS server, which is provided by the hosting company

Definitely. WordPress is the most popular platform around that is user friendly and easy to learn for non-IT people. You can easily navigate through it without coding knowledge and in one central dashboard.

Content delivery networks, or CDN carry a significant portion of the world’s internet traffic. It provides performance, availability, security and intelligence in the world of internet.
We follow industry leading techniques to make sure your site’s images, HTML, CSS, and JavaScript are optimized for faster loading times.

The faster your site speed, the better. Your customers will have a better experience, and your site will rank higher on Google

Web hosting is the provision of space on a web server to store your website. The web hosting company can be a 3rd party provider of computing resource in addition to us, the service providers.

Yes. Hosting is like renting space on the internet. You’ll need hosting, otherwise people won’t be able to access your website. Our hosting provider is Siteground with award-winning support and performance. We will provide this for free.

Primarily we use WordPress. WordPress is an incredibly flexible CMS, featuring thousands of plugins and extensions for any and all use cases.

Plans & Pricing

Simply enter your credit or debit card information on the checkout page. All setup fees are waived and counted toward the cost of your first bill. The only time you will incur a fee is if you decide to cancel midway after the labor has been performed.

We only accept US dollars for now. Please reach out to chat support if you have extra needs outside of US dollars.

Yes. We offer this service for free. We will copy everything from your old account and transfer it in the new domain. A domain transfer request is needed for us to get control of the previous domain account.

Security

Don’t worry, it won’t. Your servers are smartly engineered as a distributed system that have been made for reliability, meaning it’s statistically impossible for all servers in the system to fail at once

SEO

SEO or Search Engine Optimization is a collection of techniques and best practices aimed at improving a site’s visibility in the organic search results to attract online traffic.

Organic search traffic refers to the unpaid traffic that naturally finds its way to a site through search engines. Most organic traffic originates from a search entered into a major search engine such as Bing, Yahoo or Google.

Our prebuilt websites have blog features that can get you ranked higher on Google and other search engines as your posts are read more often. Also, all built pages come with best SEO practices, ensuring that the core site is already SEO friendly

Support

Our Support Team is available to you through a 24/7 ticketing system. If there is something wrong with the site, we will always be ready to fix it as quickly as possible. We will also assist you with questions about the site, explain how to make small changes, and etc.

Yes! We provide a very detailed, guided set up of your website that’s designed to take up as least of your time as possible

Yes, it comes with our Deluxe Plan, or you can talk to chat to request a one-off consultation. A 30-minute consultation session with an inhouse technology advisor would go over what problems you’re having and what potential solutions would look like

Unfortunately, no. We only support websites that we have built. We have this policy so that we can 100% stand behind everything that we make.

Aside from being (much) cheaper, buying prebuilt websites is a way to bypass all of the tedious work that website developers have to spend working on a project and that would take months to finish. If you hire outside freelancer work, the quality is not 100% guaranteed, and expect higher costs due to unforeseen things. Spending a little bit more in the beginning can save you mistakes that will cost thousands of dollars in the long run.

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